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  2. Account & Contract

Account & Contract

Account

  • Why do I no longer have access to my account?
  • How can I reset my login credentials?
  • Why do I no longer have access to my account?
  • How can I update my invoice address?
  • How can I delete my JLR Charging account?
  • How can I change from a private to a business account?
See all 11 articles

Contract

  • How can I cancel my JLR Charging contract?
  • How can I withdraw from my JLR Charging contract within my 14-day cooling off period?
  • How can I reactivate a JLR Charging contract?
  • I cancelled my JLR Charging contract by mistake—What can I do?
  • Can I change the country of my existing contract?

Need immediate help?

* The cost of the call depends on the country and network you're calling from.

Email:

uk@jlrcharging.com

You can reach our customer service team during the following hours:

Monday - Friday 7 a.m. to 7 p.m.

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